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Stay connected and stay ahead in sales with our remote support solutions, bridging the gap between you and your customers no matter the distance.
By outsourcing your sales support to our remote team, you can reduce costs associated with maintaining an in-house sales force. There's no need to invest in office space, equipment, or training. Our remote sales professionals are already equipped with the necessary tools and skills, allowing you to focus your resources on core business activities while still delivering excellent customer service.
Based out of the State of the Art Northern Light - Philippines office, our highly trained customer service team is ready to make calls you don't have time to make.
Service Features
Cold Calls
Our cold calling service provides a cost-effective solution for businesses looking to scale their sales efforts. By outsourcing this task to our trained professionals, you can save time and resources while ensuring consistent and persuasive communication with potential customers.
Inside Sales
Our inside sales service offers a proactive approach to sales by leveraging a skilled team of professionals who engage potential customers remotely. Through phone calls, emails, and online platforms, we effectively communicate your value proposition, identify customer needs, and close deals.
Collections
By outsourcing your collections process to our offshore service, you can free up valuable internal resources and focus on your core business operations. Our dedicated team handles the time-consuming task of debt collection, allowing you to redirect your efforts towards revenue generation and business growth.
Customer Orders
With our order processing service, you can enhance customer satisfaction by providing prompt order confirmation and accurate order tracking information. Our dedicated team is trained to handle order inquiries and provide timely updates, ensuring a positive customer experience from start to finish.
Surveys
By outsourcing survey services offshore, you can save time and resources while maintaining the quality and integrity of your data. Our offshore survey professionals are trained to follow strict protocols and adhere to data privacy regulations, ensuring confidentiality and compliance throughout the survey process.
Technical Support
With our offshore technical support services, you can extend your support coverage to different time zones, providing 24/7 assistance to your customers. Our dedicated team is available round-the-clock to address technical concerns, ensuring minimal downtime and maximizing customer satisfaction.
Success Stories
Multi-Country Customer Support Case Study
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Northern Lights Sales Support Case Study
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Top 3 Things To Know About Offshore IT
DownloadThank You For Your Interest!
Thank You For Your Interest!
Thank You For Your Interest!